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Wireless, IoT and managed assets

Wi-Fi

Manage Wi-Fi services with integrated product, network, provisioning, customer and billing functions, either as a standalone offer or within a wider service bundle.

Wi-Fi symbol over a connected urban environment

Manage Wi-Fi as a service

Selcomm supports Wi-Fi services through integrated product, network, provisioning, sales, order, customer and billing functions. A Wi-Fi offer can be managed on its own or as part of a wider communications portfolio.

The same customer can hold Wi-Fi alongside mobile, fixed broadband or ancillary services. Packaging, bundling and capping can be applied across those offers, with converged billing used to present the combined relationship.

Coordinate with existing infrastructure

The Selcomm suite can provide the supporting operational functions or augment systems that are already in place. This allows Wi-Fi service management to be coordinated with existing provider and network processes rather than requiring an isolated customer and billing environment.

Platform connections

Explore the full platform

Network Management

Increased competition and innovative service types are forcing networks into shorter product release cycles, and increased product offerings bring increased administrative complexity. The Selcomm Network Module streamlines network management and keeps all network commands consistent across the suite.

Provisioning

Provisioning is fully integrated with Sales and Order Processing and Customer Care, deploying and tracking services and equipment. Progress of each order and provisioning task is visible to Customer Care Agents and can be published to self-care portals, enabling full control and easy correction of any issue.

Service Management

Complete service management for all service types with easy-to-use standardised methods, incorporating activation, barring, unbarring, package, plan and tariff changes, contract management, disconnection requests, and many other service lifecycle actions.

Billing Features

A wide range of tariffs and discount types with rapid configuration, multiple invoice brands within one system, customised bill printing with targeted messages and media, multiple feeds from multiple source systems — fully configurable and scalable.

Discuss your service model

See how Selcomm can support Wi-Fi.

Tell us about your service mix and the systems already in place. We will focus the conversation on the capabilities relevant to your operation.

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