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Connectivity

Mobile

Support mobile services through integrated device, network, product, provisioning, sales, order, customer and billing management, including prepaid and post-paid offers.

Illustrated map of mobile network connectivity across Australia

Mobile service operations in one framework

Selcomm supports mobile services across device, network, product, provisioning, sales, order, customer and billing management. These functions are integrated so that service activity can move through a consistent operational lifecycle rather than between isolated systems.

Both prepaid and post-paid mobile offers can be managed in this environment. Mobile can also be packaged with fixed, broadband or ancillary services and included in a converged bill.

Integrate where required

A provider can use the complete suite or connect Selcomm capabilities to existing carrier and service-provider systems. This allows mobile services to share common customer and commercial processes while preserving the integrations needed to deliver and manage the underlying network service.

Platform connections

Explore the full platform

Device Management

Complete device management for a broad range of phones and other device types using standardised methods. Key functions include device configuration, firmware upgrades, on-boarding, tracking, inventory, and distribution.

Network Management

Increased competition and innovative service types are forcing networks into shorter product release cycles, and increased product offerings bring increased administrative complexity. The Selcomm Network Module streamlines network management and keeps all network commands consistent across the suite.

Provisioning

Provisioning is fully integrated with Sales and Order Processing and Customer Care, deploying and tracking services and equipment. Progress of each order and provisioning task is visible to Customer Care Agents and can be published to self-care portals, enabling full control and easy correction of any issue.

Converged Billing

Accurate and timely billing is arguably one of the most important functions of your business for revenue, cash flow, and Customer Satisfaction. Selcomm Billing lets you introduce and manage new packages quickly and easily — faster implementation means better market response, and better profit.

Discuss your service model

See how Selcomm can support Mobile.

Tell us about your service mix and the systems already in place. We will focus the conversation on the capabilities relevant to your operation.

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