Request demo

Connectivity

Fixed line and voice

Manage fixed-line voice, VoIP, hosted PBX, fibre, ethernet and fixed-wireless services through the same customer, provisioning and billing environment.

Technician working beside communications infrastructure representing fixed-line services

Fixed services alongside the wider portfolio

Selcomm manages fixed communications services through integrated product, network, provisioning, sales, order, customer and billing functions. Fixed services can share an operational and customer environment with mobile and other communications products.

Fixed, mobile and ancillary services can be combined on a converged bill with configurable packaging, bundling and capping. This supports providers that want to manage several service types without separating the customer relationship across multiple platforms.

Connect operational systems

Selcomm can provide the required functions as a suite or augment systems already in place. Existing provider or carrier integrations can therefore remain part of the service-delivery model while customer and commercial activity is coordinated through Selcomm.

Platform connections

Explore the full platform

Network Management

Increased competition and innovative service types are forcing networks into shorter product release cycles, and increased product offerings bring increased administrative complexity. The Selcomm Network Module streamlines network management and keeps all network commands consistent across the suite.

Provisioning

Provisioning is fully integrated with Sales and Order Processing and Customer Care, deploying and tracking services and equipment. Progress of each order and provisioning task is visible to Customer Care Agents and can be published to self-care portals, enabling full control and easy correction of any issue.

Service Management

Complete service management for all service types with easy-to-use standardised methods, incorporating activation, barring, unbarring, package, plan and tariff changes, contract management, disconnection requests, and many other service lifecycle actions.

Converged Billing

Accurate and timely billing is arguably one of the most important functions of your business for revenue, cash flow, and Customer Satisfaction. Selcomm Billing lets you introduce and manage new packages quickly and easily — faster implementation means better market response, and better profit.

Discuss your service model

See how Selcomm can support Fixed line and voice.

Tell us about your service mix and the systems already in place. We will focus the conversation on the capabilities relevant to your operation.

Request a demonstration Explore deployment options