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Connectivity

NBN

Support NBN wholesale catalogue, ordering, provisioning, usage, charges, customer management and billing within one operational flow.

An NBN fibre installation underway in an Australian city street

Operate NBN services from catalogue to bill

Selcomm can support the NBN reseller and wholesale lifecycle across product catalogue, qualification and ordering, provisioning, usage and charge ingestion, customer management and billing. The aim is a connected operating flow rather than a separate system for each stage.

Wholesale data and charges can be brought into Selcomm alongside the customer, service and product records required to validate, rate and bill them. Integration can use the interfaces and feeds available from the relevant wholesale provider.

Combine NBN with the rest of the customer relationship

NBN services can be managed with mobile, voice, cloud, utility or other recurring products. Providers can package offers and present a coherent customer bill while retaining the service-specific processes needed underneath.

Platform connections

Explore the full platform

Data Acquisition

A fully integrated data acquisition, storage and analysis platform for Carriers, MVNOs and any Communications Service Provider collecting usage transactions from third-party systems or devices such as switches. Full Validation, Editing and Estimation (VEE) is built in, and new feeds can be adapted with ease.

Provisioning

Provisioning is fully integrated with Sales and Order Processing and Customer Care, deploying and tracking services and equipment. Progress of each order and provisioning task is visible to Customer Care Agents and can be published to self-care portals, enabling full control and easy correction of any issue.

Order Processing

Process orders from multiple channels at a single desk, support multiple business units with a flexible rules engine, control advertising cost with the Marketing and Promotions module, and run integrated dispatch control, online credit approval, and real-time stock and financial control.

Billing Features

A wide range of tariffs and discount types with rapid configuration, multiple invoice brands within one system, customised bill printing with targeted messages and media, multiple feeds from multiple source systems — fully configurable and scalable.

Discuss your service model

See how Selcomm can support NBN.

Tell us about your service mix and the systems already in place. We will focus the conversation on the capabilities relevant to your operation.

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