Selcomm provides a complete data acquisition, storage and analysis platform, whether you are a Carrier, MVNO or any other Communications Service Provider.
Whether you have your own data acquisition platform or need one as rich and flexible as Selcomm, you can deploy the best data acquisition process for your business — using Selcomm either as the primary solution, or feeding it your existing data collection for greater functionality. With full VEE and rules-based decisioning, Selcomm is a valuable addition to any data management environment, and interfaces easily to any data collection solution in both directions.
For most Communications Service Providers, existing systems collect the data for all the standard transactions (CDRs, EDRs, and similar). For downstream operators such as MVNOs, however, there may be a need to store this data independently from their communications supplier. Selcomm does this with ease and, in accepting data from any source, can invoke mediation services as required.
Increasingly, Service Providers want to deliver more diverse products and services, especially multiple services to the same Customer — targeting an increased share of wallet and ultimately increased Customer Life-Time Value (CLTV). This requires a more flexible system that can handle multiple product inputs and transaction streams, including traditional communications services and other services that may not be connected with communications at all.
These transactions often require additional mediation. Some may even require estimation.
An increased emphasis on analytics means more preparation of the data for those activities — a kind of mediation. Data is now used for marketing, sales, Customer service, and many other purposes. Selcomm’s rich integration and mediation capabilities are easy to apply to transaction streams from any source, meaning you can exploit this data to increase business revenue and Customer loyalty more effectively.
Full Validation, Editing, and Estimation (VEE) capabilities are built into Selcomm. We understand this kind of data and we are used to dealing with large transaction volumes and sophisticated commercial requirements. We pride ourselves on being able to bring a personal and expert touch to addressing Customer requirements in this area and right across our solution scope.