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Wireless, IoT and managed assets

Device management

Track devices such as handsets, sensors, data collection units and modems, including configuration, firmware, location, throughput and alarm details.

Connected utility meter representing a managed network device

Manage devices at a granular level

Devices may be handsets, sensors, data collection units, modems or non-communications assets. Selcomm can retain the operational details needed to identify and manage each device within the wider customer and service relationship.

Tracked information can include firmware version, configuration, location, throughput and alarm settings. This creates a more complete operational record than treating a device as only an item attached to an account.

Device activity sits alongside network, product, provisioning, sales, order, customer and billing management. Providers can use these functions as an integrated suite or connect the relevant Selcomm capabilities to systems already in place.

Platform connections

Explore the full platform

Device Management

Complete device management for a broad range of phones and other device types using standardised methods. Key functions include device configuration, firmware upgrades, on-boarding, tracking, inventory, and distribution.

Network Management

Increased competition and innovative service types are forcing networks into shorter product release cycles, and increased product offerings bring increased administrative complexity. The Selcomm Network Module streamlines network management and keeps all network commands consistent across the suite.

Provisioning

Provisioning is fully integrated with Sales and Order Processing and Customer Care, deploying and tracking services and equipment. Progress of each order and provisioning task is visible to Customer Care Agents and can be published to self-care portals, enabling full control and easy correction of any issue.

Service Management

Complete service management for all service types with easy-to-use standardised methods, incorporating activation, barring, unbarring, package, plan and tariff changes, contract management, disconnection requests, and many other service lifecycle actions.

Discuss your service model

See how Selcomm can support Device management.

Tell us about your service mix and the systems already in place. We will focus the conversation on the capabilities relevant to your operation.

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