As with Tariff packages, Discounting regimes can be extremely complex. Discounts may be applied from the individual transaction through to the entire bill for the Customer. Discounts may be volume based, categorised by service group, content based, threshold, or any combination of factors.
Selcomm supports the assignment of charges across multiple remittance types. Typically used within loyalty programs, monies may be allocated or deferred for indirect use by the Service Provider — for example, a future reward for Customer usage based on accumulated spend or some other reward measure such as points. These requirements can be applied to other programs such as Trade Cards and charities.
Selcomm discount processing functions include
- Sophisticated discount definition by service, tariff plan, volume or Customer type
- Discount selection by date and time or other attribution within the detail record, for example destination
- Scheduling capability for future initiation and timeframe of discounts
- Support for loyalty, trade card and charity programs