Selcomm provides a number of standard reports as part of the Bill Run process. The reports provide information to assist in managing the business and cover a wide variety of topics, the most important being revenue analysis, debt management and cost reconciliation.
Revenue analysis reports provide a number of different views of revenue. For example, revenue is analysed by Customer, service type, carrier, promotion, rate card, call type or Customer industry segment.
Debt management reports provide information to assist in the management of debts owed to the CSP. Typical reports are aged debtor listing, average overdue, and payment collection by payment method.
Cost reconciliation reports reconcile the wholesale cost of the telecommunications products purchased from carriers and other services purchased from other suppliers. Costs are reconciled on both an aggregated and an individual call basis.
Alongside bill run reporting, Selcomm covers daily management reporting (payment management, debt control, sales management), Customer reporting (financial, account, service, spend and inbound views), and analytical reporting across a broad range of business areas. See CRM Report Management for the full reporting suite.